The Taipei Hospital of the Ministry of Health and Welfare has been restructuring and relocating for nearly 80 years. In order to provide the most complete medical quality, it has continuously introduced the latest technology to integrate its own services. Come and understand today that Taipei Hospital Information is in the process of technological transformation. What kind of internal network management problems did you encounter? How to solve it? Among them, what kind of solutions can UPAS bring to the vast medical industry?
Ms. Su Zhimin, Manager of Information Department, Department of Health and Welfare, Executive Yuan Taipei Hospital
The Taipei Hospital of the Ministry of Health and Welfare of the Executive Yuan was established in 1941. It was formerly known as the Provincial Taipei Hospital. After many restructuring and relocation, as well as the efforts of previous directors, it has become the current scale of Xinzhuang. Service-oriented, the Taipei Hospital, under the leadership of the former Dean Lin Shuilong, promotes the concept of enhanced health care and early detection and treatment, checks the health of the people of the country, assumes the due responsibilities of public hospitals, and safeguards the basic health rights of every citizen.
In order to create a better medical environment and quality, Taipei Hospital has strengthened various internal and external services through many IT technologies, such as RFID-assisted medical management, etc., and strengthened the integration of business and resources of various units, improved operating efficiency, and made medical treatment safer and more convenient for the public.
——The medical environment is unique, and the hospital has a stricter intranet security policy than ordinary enterprises
Ms. Su Zhimin, Manager of the Information Department: "The computers in the hospital can only be connected to the internal network, including the office computers and most units. In order to ensure the quality of medical work and prevent the computer from being attacked, it will affect the stability of the hospital system. It is managed by IP and restricts only certain IPs to connect to the outside world."
In order to maintain information security, restrictions have been adopted to prevent most computers in the hospital from connecting to the external network. For convenience, medical personnel has modified the computer IP address without authorization in an attempt to circumvent network control. This practice led to an IP address conflict in the hospital , And even affected the operation of some medical systems. In addition, there was no AD structure in the hospital at that time. If you want to restrict users from changing IP, you must seek other solutions. After several evaluations, Taipei Hospital chose the "UPAS Intranet Management Center" to assist MIS department strengthens IP/MAC management.
"As early as 2005, the Taipei Hospital used IP management products from foreign manufacturers when evaluating solutions. Although they have achieved results, with the expansion of terminal equipment such as servers, computers and network devices in the hospital, their IP usage It has also increased. Under the pricing model of foreign manufacturers, maintenance costs have soared, and even re-signed contracts can be used to continue.” The number of IPs and maintenance costs continued to increase until 2010.
Ms. Su said that it coincided with the Medical Council to assist Taiwan's public hospitals to introduce the UPAS system. Not only is the function the same as that of foreign manufacturers, but its maintenance cost is much more reasonable. This is undoubtedly a more cost-effective IT department. Effective solutions, coupled with the endorsement of the Medical Council, allowed the Ministry of Information to begin replacing the original foreign products with the UPAS intranet management center.
"Unlike other management products, the UPAS intranet management center is a software-based solution. There is no need to purchase a hardware host. You only need to install a suitable server on the system. Deployment is really easy!" Ms. Su Zhimin Point out: "Plus the management interface of UPAS is presented in the form of a web page. There is no need to install a management program. You only need to find a computer on the intranet to log in, so that the administrator can monitor the IP usage status when they go to other clinics to maintain the computer."
Especially in the part of the prompt message, UPAS can always clearly explain to avoid abnormal network environment caused by operating errors; and UPAS has a built-in "security control center" and "asset dashboard" to integrate and analyze various intranet data, Whether it is transferred to other units for review, or reported to non-IT professionals such as superiors, it is quite easy to read.
At this stage, the Taipei Hospital has already built an AD environment, but there are still many computers in the hospital that are public computers, which are not convenient to be included in AD control; for this, UPAS can coexist in AD and non-AD environments, and both can achieve The IP/MAC binding function effectively prohibits users from tampering with IP without authorization, helping Taipei Hospital to strictly control intranet security and implement IP/MAC management in a mixed application architecture.
Ms. Su Zhimin pointed out that compared to other management software, UPAS's update speed is stable and fast. In addition, its R&D center is in Taiwan. If you report problems to the original factory or suggest new features, almost all of them can be improved in the next version of the update. The Taipei Hospital MIS is very relieved; "Some medical systems in the hospital have another cluster backup architecture (Cluster). When the main server fails, the backup system will immediately take over, but because different hosts have different MAC addresses, If the IP binding setting is used, problems will occur after the backup server takes over. After reporting to the original factory, all computers will add this function in the next revision, allowing the UPAS back-end management platform to add the cluster setting function. Completely solve the problem of setting IP binding."
In addition to the security management to avoid IP changes, UPAS can also automatically identify and list the detailed information of all intranet devices including Switch, Router, etc., to further grasp the physical location of the target IP, and to clearly know which floor and room the device is currently on. Brings a lot of convenience to daily maintenance.
Finally, Taipei Hospital has a lot of medical records, and must strengthen its control against the Personal Data Protection Law:
Ms. Su Zhimin believes that in terms of personal information protection, it is necessary to rely on network behavior monitoring and DLP data leakage protection system, coupled with UPAS's solid intranet management solution, to establish complete data protection and access audit, in order to be at the IT level. Fulfill the obligations of the manager and meet the requirements of the personal information law.